Terms & Conditions

  • When engaged to provide design services, Protocase will supply drafting services to create CAD designs, under your direction, using design details, drawings or sketches, verbal descriptions, components, or other guidance or information provided by you.
  • You own any and all CAD drawings produced as a result of this engagement.
  • You must approve the final drawing before it enters manufacturing. It is your responsibility to ensure that the final design is suitable for your purposes.
  • Quotations are based on the information provided by you at the time the quote was given. Should the scope of the project change, Protocase reserves the right to adjust the estimate.
  • Quoted prices include time to create the design, plus two iterations. If further iterations are required, Protocase reserves the right to adjust the estimate.
  • Should it become necessary to adjust our estimates, Protocase will make every effort to inform you as soon as possible.
  • Please note that additional lead time is required for design services. The total time to have a design services enclosure built is the sum total of the design services lead time, time that you take to approve the design, plus the manufacturing lead time.
  • Protocase will make every effort to maintain customer privacy in the normal course of business. However, if there are specific requirements for secrecy or non-disclosure, then arrangements should be made in advance.

If you have any questions about these terms, please contact our team for clarification.

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